Diploma of Hospitality Management

Academies Australasia Institute Pty Ltd

At a glance

Type of Institution: Private College
Level: Preparatory/Industry
Campus/Location: Sydney
Brisbane
Perth
Armidale
Institution CRICOS: 01953J (Clar); 02028E (Supr); 02408D (ACTech); 02398A ASS); 02401M (AIHS); 02399M (AcadEng)

Subjects

  • Core: Manage diversity in the workplace
  • Manage operational plan
  • Enhance the customer service experience
  • Manage quality customer service
  • Manage conflict
  • Manage finances within a budget
  • Prepare and monitor budgets
  • Research and comply with regulatory requirements
  • plus more. Elective: Use hygienic practices for hospitality service
  • Work effectively in hospitality service
  • Maintain hard floor surfaces
  • Clean premises and equipment
  • Produce Asian appetisers and snacks
  • Respond to a customer in crisis
  • plus more.

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