Certificate III in Automotive Sales - AUR31020
Central Australian College
Type of institution: Registered Training Organisation
Level: Vocational Education and Training (VET)
CRICOS: 03217C
This qualification reflects the role of individuals who perform sales-related tasks in the automotive service and repair sector.No licensing, legislative or certification requirements apply to this qualification at the time of publication.
Subjects
- Contribute to quality work outcomes in an automotive workplace
- Wholesale used motor vehicle stock
- Promote automotive products and services
- Communicate effectively in an automotive workplace
- Present, secure and support sales solutions
- Provide information to customers on automotive refinishing products
- Carry out cash and non-cash payment operations
- Balance and secure point-of-sale terminal
- Resolve routine problems in an automotive workplace
- Follow point-of-sale procedures
- Respond to customer needs and enquiries in an automotive workplace
- Report on financial activity
- Use numbers in an automotive workplace
- Select and supply automotive parts and products
- Coordinate visual merchandising activities
- Apply sales procedures in an automotive workplace
- Use business software applications
- Present automotive products and services for sale
- Appraise and purchase used motor vehicles for sale
- Test, charge and replace batteries and jump-start vehicles
- Process customer complaints in an automotive workplace
- Pick and process orders
- Provide vehicle technology information
- Apply infection prevention and control procedures to own work activities
- Develop product knowledge
- Sell automotive products and services
- Conduct online transactions in an automotive workplace
- Maintain business image in an automotive workplace
- Read and respond to automotive workplace information
- Follow environmental and sustainability best practice in an automotive workplace
- Determine used motor vehicle stock requirements
- Provide work skill instruction
- Control stock
- Comply with legal requirements when selling automotive products and services
- Communicate business information in an automotive workplace
- Identify and plan sales prospects
- Build customer relations in an automotive workplace
- Identify and match uncommon automotive parts
- Follow safe working practices in an automotive workplace
- Conduct information sessions in an automotive workplace
- Replenish stock
- Carry out warehousing procedures in an automotive workplace
- Receive and handle retail stock
- Conduct online transactions in an automotive workplace
Study information
| Campus | Fees | Mid year intake | Attendance |
|---|---|---|---|
| West Footscray | International: $6,000 | No |
|
Fee comments
Campuses: West Footscray.
This course is delivered only for full fee paying domestic students. Fees may change during the students' course of study. Material Fee $200.
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