Advanced Diploma of Banking Services Management

TAFE NSW

This qualification is part of the Financial Services Training Package. It is designed to flexibly reflect senior management and/or sales and service job roles with team and business result responsibilities in banking or other deposit taking institutions' customer contact centres or retail financial services environments. At this level individuals are expected to apply specialist skills and knowledge in a range of situations to deal with complex situations and issues. They work across a broad range of technical or management functions with accountability for personal outputs and for team outcomes.

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At a glance

Type of Institution: TAFE Institute/Polytechnic (Govt) TAFE Institute/Polytechnic (Govt) TAFE Institute/Polytechnic (Govt) TAFE Institute/Polytechnic (Govt) TAFE Institute/Polytechnic (Govt) TAFE Institute/Polytechnic (Govt) TAFE Institute/Polytechnic (Govt) TAFE Institute/Polytechnic (Govt) TAFE Institute/Polytechnic (Govt) TAFE Institute/Polytechnic (Govt) TAFE Institute/Polytechnic (Govt)
Level: Preparatory/Industry
Campus/Location:

From mountains to oceans, from cities to country towns, international students can choose from over 50 locations across New South Wales.  Browse our international locations here.

South Western Sydney - Bankstown

Subjects

  • Core: Manage quality customer service
  • Manage people performance
  • Provide leadership across the organisation
  • Manage innovation and continuous improvement
  • Build and maintain relationships with small business stakeholders
  • Apply principles of professional practice to work in the financial services industry
  • plus more. Electives: Integrate customer engagement within the organisationion
  • Plan and establish compliance management systems
  • Participate in WHS hazard identification, risk assessment and risk control
  • Establish or review marketing, client services and supplier relationships
  • plus more.

TAFE NSW is the leading provider of vocational education training in Australia, with industry qualified and experienced staff that bring up-to-date real-world skills directly to the classroom. We have over 130 years of history and our courses and facilities are internationally renowned.

Our courses and degrees can help put you on the path to where you want to be. With over 25,000 employer connections, our graduates can be assured that their qualifications are well regarded.

From mountains to oceans, from cities to country towns, international students can choose from over 50 locations across New South Wales and a wide variety of classroom and delivery study options to suit your lifestyle, aspirations and individual circumstances. So whether you’re fresh out of school, looking for a change of career, seeking new skills or a higher qualification, TAFE NSW has a course for you.

TAFE NSW provides help and support for all of your study-related needs. With everything at your fingertips, there’s no stress adapting to a new study environment. All International students have access to:

• libraries

• careers advice and help to find a job

• resume writing and preparing for a job interview

• counselling for study and other personal matters — a free and confidential service

• spacious grounds for enjoying a break

• security staff to ensure your safety while on location.

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