Certificate IV in Travel and Tourism


At a glance

Type of Institution: TAFE Institute/Polytechnic (Govt)
Level: Preparatory/Industry
Campus/Location: Drysdale - Hobart
Institution CRICOS: 03041M


  • Core: Source and use information on the tourism and travel industry
  • Coach others in job skills
  • Interpret financial information
  • Manage conflict
  • Enhance customer service experiences
  • Implement and monitor work health and safety practices
  • Show social and cultural sensitivity. Electives: Source airfares for domestic flights
  • Use a computerised reservations or operations system
  • Process travel-related documentation
  • Book supplier products and services
  • Coordinate and operate tours
  • Create a promotional display or stand
  • Package tourism products
  • Respond to a customer in crisis
  • Conduct complex oral communication in a language other than English
  • plus more.

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