Master of Leadership in Service Innovation

The University of Queensland

At a glance

Type of Institution: University
Level: Postgraduate
Campus/Location: St Lucia
Institution CRICOS: 00025B; 00091C (ICTE)


  • Customer Experience Foundations
  • Value Creation in Service
  • Principles of Innovation
  • Service Design Thinking
  • Crafting a Service Innovation Organisational Culture
  • Data and Analytics for Service
  • Service Interactions in a Digital Age
  • Service Innovation Strategy

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