Diploma of Hospitality Management
Victoria University (VU)
At a glance
| Type of Institution: | University TAFE Institute/Polytechnic (Govt) |
|---|---|
| Level: | Preparatory/Industry |
| Campus/Location: |
Werribee City Flinders City King Footscray Nicholson Footscray Park City Queen Sydney Sunshine St Albans |
| Institution CRICOS: | 00124K |
Subjects
- Core: Manage diversity in the workplace
- Manage operational plan
- Enhance the customer service experience
- Manage quality customer service
- Manage conflict
- Manage finances within a budget
- Prepare and monitor budgets
- Research and comply with regulatory requirements
- plus more. Elective: Use hygienic practices for hospitality service
- Work effectively in hospitality service
- Maintain hard floor surfaces
- Clean premises and equipment
- Produce Asian appetisers and snacks
- Respond to a customer in crisis
- plus more.
