Diploma of Hospitality Management

Victoria University (VU)

At a glance

Type of Institution: University TAFE Institute/Polytechnic (Govt)
Level: Preparatory/Industry
Campus/Location: Werribee
City Flinders
City King
Footscray Nicholson
Footscray Park
City Queen
Sydney
Sunshine
St Albans
Institution CRICOS: 00124K

Subjects

  • Core: Manage diversity in the workplace
  • Manage operational plan
  • Enhance the customer service experience
  • Manage quality customer service
  • Manage conflict
  • Manage finances within a budget
  • Prepare and monitor budgets
  • Research and comply with regulatory requirements
  • plus more. Elective: Use hygienic practices for hospitality service
  • Work effectively in hospitality service
  • Maintain hard floor surfaces
  • Clean premises and equipment
  • Produce Asian appetisers and snacks
  • Respond to a customer in crisis
  • plus more.

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