Certificate IV in Guiding

William Angliss Institute, TAFE VIC

At a glance

Type of Institution: TAFE Institute/Polytechnic (Govt)
Level: Preparatory/Industry
Campus/Location: Sydney
Melbourne
Institution CRICOS: 01505M

Subjects

  • Core: Coordinate and operate tours
  • Manage conflict
  • Enhance the customer service experience. Elective streams: Communication and teamwork
  • Environmental sustainability
  • First aid
  • Food and beverage
  • Guiding
  • Human resource management
  • LOTE
  • Marketing and public relations
  • Planning and product development
  • Tour operations
  • Tourism sales and operations
  • Working in industry.

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